FAQs

  1. Who is eligible to play the Hockey Fights Cancer raffle?

The online raffle is open to those physically located in Manitoba and must be 18 years of age or older to play. Please allow your device to share your location when prompted to confirm your eligibility to play.

 

  1. Where can I purchase the Hockey Fights Cancer raffle tickets?

Tickets can be purchased online at https://tnyfraffle.com.

 

  1. How much do Hockey Fights Cancer raffle tickets cost?

License plate raffle Raffle offers the following ticket bundles:

  • 1 ticket for $5.
  • 3 tickets for $10
  • 10 tickets for $20.
  • 50 tickets for $50.

 

  1. What are the prizes?

Eight prizes of one autographed Hockey Fights Cancer jersey with a retail value of $500 each.

  1. Why did I not receive my tickets?

Tickets might have been sent and went to your junk mailbox. Please check you junk folder for your tickets. If purchasers have not received their tickets by 9:00 AM CT the following day, they are instructed to email tnyfraffle@tnse.com before 12:00 PM CT. Any resend requests received after 12:00 PM CT will not be processed. Tickets will be resent to purchasers between 1:00 PM and 4:00 PM CT. Purchasers must e-mail from the original e-mail address they used for the ticket purchase, which must be entered correctly.

 

  1. Why can I not purchase tickets due to Location issues?

Customers need to allow location services on their device to be allowed to purchase tickets.  By enabling location services on any device used to purchase raffle tickets, it ensures that only customers physically located in Manitoba are the only ones allowed to purchase. The geofencing is a Liquor Gaming and Cannabis Authority of Manitoba raffle requirement.

 

You may have told your browser to never share your location. You need to change that setting to allow sale.

For iOS devices:
1) Go to the Settings App.
2) Go to Privacy.
3) Go into Location Services.
4) Ensure "Location Services" are on.
5) Scroll down and click "Safari Websites."
6) Make sure that Allow Location Access is set to "While Using the App."
Chrome has the same setting if you are using that instead.

For Android (though this may vary by version):
1) Go to Settings App.
2) Go to Location and make sure that it is on.
3) Go back to previous screen and go to Apps.
4) Go to Chrome.
5) Click Permissions.
6) Ensure that Location is enabled.

 

  1. Why can’t I buy a ticket outside of Manitoba?

The Liquor Gaming and Cannabis Authority of Manitoba only allows online purchases to happen within Manitoba. To have our raffle license approved, the online system must include this geofencing feature.

 

  1. Where are the winning numbers posted?

The winning numbers are posted online https://tnyfraffle.com. Please scroll down until you see winning numbers.

 

  1. What type of payment methods are accepted?

Now accepting Interact, Visa, Mastercard, and AMEX

  

  1. What is a AVS Error and why am I receiving it?

AVS stands for Address Verification Service.  This error occurs when the address info inputted does not match the address info for your credit card.  This needs to match to complete your purchase.  Sometimes a block will be put in place to not allow you to purchase in the future. 

 

  1. How do I claim the Prize?

The winning ticket number will be posted following the draw no later than 10:30 pm CT on November 29, 2022 on https://tnyfraffle.com. In the case of a discrepancy between the posted number and the actual number selected through Random Number Generation, the actual number selected through Random Number Generation will be considered the valid winning number.

 

The holder of the winning ticket will have until 4:00PM (CT) ten (10) business days from the time of the announcement to present the winning ticket to the  Licensee. 

 

The holder of the winning ticket may claim their prize by contacting the True North Youth Foundation office at tnyfraffle@tnse.com and forwarding their purchase e-mail and a copy of their government issued photo identification and address. Each prize claimant must provide TNYF with all information required by provincial gaming regulations to claim a prize. By claiming the \ prize, the winner gives the TNYF the right to publish the winner’s name and prize amount. Names are publicized to protect the integrity of the raffle as it verifies that prizes are won. The prize claimant will be required to sign a Declaration and Release ("Release") which must be executed and returned to TNYF no later than five (5) business days after the receipt of the Release. 

The prize must be accepted as awarded with no substitutions. 

    If the prize is not claimed within thirty (30) days, a redraw will occur.

    1. Am I able to get a refund?

    All ticket sales are final.  There will be no refunds issued to anyone for any reason. All tickets purchased and entered into the draw cannot be refunded, including if ticket purchaser made an error in selecting the number of tickets they desire to purchase.

     

    1. When will the tickets sales be available?

    Draws open at 9:30 AM CT November 1, 2022 and closes at 9:00 PM CT November 29, 2022, using Random Number Generation (RNG).

     

    1. Can I gift my ticket?

    Tickets are non-transferrable and non-refundable. The prize will be awarded to the individual whose name appears as purchasing the ticket.

     

    1. Why are my numbers similar or sequential?

    The numbers are assigned through random number generator (RNG).  The system has gone through rigorous audits and have achieved the highest certification in Canada to ensure integrity for raffle systems and has met all requirements by the Liquor Gaming and Cannabis Authority of Manitoba.

    The algorithm used to assign the ticket numbers assigns the first 3 digits of the ticket to the method sold.  The two methods are tablet and online.  The tablets used for in-arena sales are the tickets that start with 1-4 etc.  The tickets sold through online sales start with 997 etc.  All tickets sold are entered into the draw and have the same chance of winning.

    For more information on the Raffle Program, please e-mail tnyfraffle@tnse.com.
     
    Please note that we are unable to respond to telephone or in-person inquiries.
    Thank you for understanding.